2005 Marks Record Year for Helping Utah’s Hard of Hearing and Deaf
Telecommunication Equipment Distribution Increased by 92 Percent
SALT LAKE CITY--January 31, 2006—Relay Utah, the Utah Public Service Commission service that provides telecommunication equipment and relay services for hard of hearing and deaf Utahns, reports a 92 percent increase in the distribution of amplified, captioning and text telephones in 2005 over 2004 distribution totals.
“This is a rewarding milestone for Relay Utah,” said Julie Orchard, commission secretary. “Every day we focus on helping hard of hearing, deaf and hearing Utahns more easily connect with each other and communicate more efficiently. It is tremendously motivating to see the continuing progress of this service.”
In addition to the equipment program, the 7-1-1 “relay” translation service facilitated thousands of calls between deaf, hard of hearing and hearing individuals. This free service is available by dialing 7-1-1. A Relay Communications Assistant (CA) will “relay” communication between an individual using a hearing-assistive phone and a standard phone. Relay Utah is also offered in Spanish by calling 888-346-3162.
Information about the equipment program can be obtained on the relayutah.gov site or by calling the Utah Public Service Commission at 801-530-6638. The telecommunication “relay” service is available statewide by dialing 7-1-1.
“We are continuing to receive requests about the telecommunication equipment services at a steady rate and the outlook for reaching an even greater number of individuals in 2006 looks very promising,” said Orchard.
Relay Utah was established in 1988 and was one of the first relay services to be established in the United States. The Public Service Commission continually strives to provide a service for the more than 220,000 Utahns who have difficulty with hearing and/or speaking over the telephone to communicate with each other and with the hearing community. Relay Utah is subsidized though a $.10 telephone surcharge.
For more information regarding Relay Utah or telecommunication equipment, please visit www.relayutah.gov or call (801) 530-6769 (V/TTY).
Julie Orchard, Public Service Commission, firstname.lastname@example.org, 801-530-6713
Stephanie Miller, PPBH Public Relations for Relay Utah, email@example.com, 801-487-4800 x107